Choosing a photo print size from Android device

[Ben957]

I can print photos from my Android  phone using the HP app, but I cannot figure how or if there is a way to choose the output size i.e. 5x7" as opposed to full page printing.  If it cannot be done thru the HP app, is there a 3rd party app that will allow that level of printer control?

[Betty0610]

@Ben957

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

You can certainly print 5x7 using the HP Smart App. 

When you select a document to print, touch the three dots on the top right of the screen and select "Settings".

Select Paper and then "select paper sizes". From the list, you can select 5x7 paper size and print.

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[Ben957]

Thank you.  I'm on the road and look forward to looking into your solution when I return home.

[Raj1788]

@Ben957

It looks like you were interacting with @Betty0610, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

Once your back, keep me posted how it goes!

Have a great time:)

[Ben957]

Thank you.  My specific issue is being able to control the size of an image print independent of the size of the paper in the tray.  Example: standard 8x11" paper is in the tray but I want to print the photo as 3x4" or 5x7".  Can I control the size of the image via the HP app, and if not, is there a recommended 3rd party app that would allow me to do that?

[Raj1788]

@Ben957

Thanks for the reply

Click on this Link: https://support.hp.com/in-en/document/c03561640 and refer to Print a document or photo under Step 2: Print, Scan, and copy.

This is the only setting available in the app.

You can use any Third party app which ever suits your requirements

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Ben957]

When I'm home I'll trying faking out the printer...tell it it has 5x7 paper even though it doesn't and will see what happens.  That may be the only way to get what I want done.  I'll repost when I get the chance.

[Raj1788]

@Ben957

Once your back, keep me posted how it goes!

Have a great day:)

[Ben957 · Accepted solution]

The solution is nonintuitive and 'hidden'. 

When you get to the phone screen showing an image of the photo to be printed which also offers choices for Copies, Color Mode, Paper Size, and Orientation, choosing paper size does NOT allow customization of print size  if the app is set to automatically detect the paper size in the tray - which is the default app setting.  In order to change that, you have to type the 3-dots at the top right of that screen, go back into printer settings, choose paper and unselect "Detect Paper".  That's an odd place (to say the least) to hide that setting...doesn't match the workflow.  In any case, once that's done there are additional though still limited print sizes available.

[Raj1788]

@Ben957

Appreciate all your time and efforts.

Make sure the Andriod is up to date.

Try uninstalling and reinstall the app and try to print.

If the issue persists, I have sent you a private message, to contact HP Phone support that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!