Chromebook and HP printer

[Vijk]

My chromebook is not able to print on HP Photosmart 7510 over WiFi.

It was all ok until a few ays ago but it suddenly stopped.

Printer is not on cloud (old) so I cannot cloud print.. 

What I have tried: Removedthe printer and then re added-no luck- it says printing and goes to 100% but then it says failed.

I have down loaded the the new HP printin App and followed insturctions but it shows printing 100% again it says failed.

Any ideas what is gouing on. 

As I said it was working fine until a few days ago.

[sandytechy20 · Accepted solution]

@Vijk

Welcome to HP forums.

Check if the printer is connected to the WiFi?

If it is not connected, connect it back.

On the printer, select the Setup, Network, or Wireless menu, select Wireless Setup Wizard, and then follow the instructions to connect the printer to your network.

Then re-add it.

1. On the Chromebook, click the clock in the bottom right corner, and then click the settings icon .

2. Scroll to the bottom of the screen and click Advanced.

3. Scroll to the Printing section, click Printers, and then click Add Printer.

4. Click your printer name, and then click Add.

   

You can refer this HP document for more assistance:- Click here

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[Vijk]

Your solution does work but with several tries.

The key in my case was to restart the dektop, the chromebook and the printer and the print. It did.

[sandytechy20]

@Vijk

Good to know that the issue is resolved.

Feel free to contact us the in future if you need any assistance.

Cheers.