Chromebook print jobs stuck in progress and won't print

[ckdc]

My printer won't print - things remain in progress but remain there for days until I delete them.  Everything is on and connected.  This printer has successfully printed for me before, but it goes through these phases where it stops printing and it hasn't printed for a week now.  I've uninstalled it, re-installed it, done everything.  My HP Chromebook detects the printer, shows the print jobs waiting, but they just won't print.  Other aspects of the printer are fine, ie. fax works.  I even try to use the email address to send things to the printer...nothing works.  

I'd appreciate any assistance.

Thanks

[Donal_M · Accepted solution]

Hi,

Please try using the HP print for chrome extension to see if that helps. I've included setup instructions below.

http://support.hp.com/rs-en/document/c04683559

[ckdc]

Thank you!  That was easy.  The printer is working great now!

I appreciate your help!

[Donal_M]

Glad to hear it worked for you