Claime Code to print via email will not working.

[SteveEdina]

My product is a HP Officejet Pro 8620. I just installed the drivers on a new computer. The printer printed a page with information how to set up the account so I could Email files to your printer to print from anywhere any time. The Claim code will not work.  On the site it tells me that the Claim code is only good for 24 hours.  How do I get another Claim code?

Serial number: [Personal Information Removed]

Product number: A7F65A

[TEJ1602]

@SteveEdina, Welcome to HP Support Community!

Try these steps to re-enable the web-services -

Step 1 Remove the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).

2. Touch Remove Web Services.

Reboot the devices.

Step 2 Enable the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).

2. Touch Web Services Setup .

3. Touch Accept to accept the Web Services terms of use and enable Web Services.

4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

5. If the Printer Update Options screen is displayed, select one of the options.

6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

Hope this helps! Keep me posted. 

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