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Cloud print and HP printer issues?

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I purchased and set up a TC CB2 and HP 6100 'eprinter' for my grandfather and the printing seems slow/broken recently. Printing jobs take hours to complete, sometimes days?

Looking online it seems to be a know issue with HPs cruddy software but I wanted to know:

a) Has anyone experienced this? b) What is the best printer I can replace it, should HP be unable to resolve this?

HP Support Agent
HP Support Agent
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Welcome to the HP support community.


Which operating system is installed on the computer to which this printer is connected?

I am an HP Employee

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