Configuration failed for HP Officejet 250 All-in-One

[DavidNg75]

I just received a new printer HP Officejet 250 All-in-One. When trying to set up at the beginning to select the local language on the configuration screen, it's not easy. The selection take long time to  accept the click! Finally, after few long minutes, I could select and confirm the "US" (even I would like to have French). So, it seems for me that Configuration screen doesn't work well.

However, I could print out few documents through WiFi connection from my PC. After that, suddenly I can not  print out anymore. The Wifi connection to "Direct-V9-OfficeJet 250" asks me to enter the PIN or Code that I don't have or don't find anywhere. The configuration screen on the printer is blocked (align paper action and printed out several test pages, and ask for paper checking again..) It seems that I can not complete my configuration and so can not access to others options on the screen (ie Wifi setup...)

Please, could you provide instructions to reset this printer by default?

Is something wrong in the printer about the selections on the screen configuration? I can not confirm easily (button "OK", etc...)

Thank you in advance,

[KrazyToad]

@DavidNg75

Welcome to HP Community

I have gone through your Post and would like to help

I suggest we perform a Semi Full Reset

Since these steps are specific to your printer, I have sent the instructions to your Inbox

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[DavidNg75]

Finally, I completed my setup after 5 hours! The issue was due to the screen tactile sensitivity. To confirm one action I had to try several times and maintain my finger longtime on the button action. 

Anyway, Thank you for your reply on my request.

[KrazyToad]

@DavidNg75

Do visit our HP Support Community and drop us a message anytime you need help

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.