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Clancy56
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Connect HP Laptop and HP 3700 printer to same wireless Verizon Jetpack

HP Recommended
hp envy x360
Microsoft Windows 10 (64-bit)

I am working remotely using a verizon jetpack for wireless connection.  I cannot get my laptop and printer to connect concurrently to the internet. It is either one or the other.  What am I not doing correctly?

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sandytechy20
HP Support Agent
HP Support Agent
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@Clancy56

 

Welcome to the HP support community.

 

Assign a manual IP address and that should fix the issue.

  1. Print a Network Configuration Page to make sure that the printer is on the same network as the computer. On the printer's control panel, press the Wireless button and the Information button at the same time. Both a Network Configuration Page and a Wireless Network Test Report print.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
26,785 26,658 1,466 1,536
Message 2 of 2
Flag Post
HP Recommended

@Clancy56

 

Welcome to the HP support community.

 

Assign a manual IP address and that should fix the issue.

  1. Print a Network Configuration Page to make sure that the printer is on the same network as the computer. On the printer's control panel, press the Wireless button and the Information button at the same time. Both a Network Configuration Page and a Wireless Network Test Report print.

Setting a Static IP Address

Once you know your printer’s IP address from the page you printed, entering it is pretty easy. Here’s what you do:

HP Printer Static IP Address

  1. Run your Web browser.
  2. In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
  3. Click the Networking tab.
  4. Under Connections, click Wireless.
  5. Under IP Address Configuration, click Manual IP.
  6. Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
  7. Click Apply.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

0 Kudos
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