• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP DeskJet 4155e All-in-One Printer

I reset my WiFi password the other day, now I cannot get my printer to connect. I see that the printer may have its own connection, but I dont have a password for that

2 REPLIES 2
HP Recommended

Hi @BarbL13 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reset your WiFi password, the printer's connection settings also need to be updated to match the new WiFi network credentials. Here's how you can reconnect your HP DeskJet 4155e to your WiFi:
 

Steps to Reconnect Your Printer to WiFi:

Reset the Printer's Network Settings:

  • On your printer, press and hold the Wireless and Cancel buttons simultaneously for about 5 seconds until the Power light blinks. This will reset the network settings on the printer.

Use the HP Smart App (recommended):

  • Download and open the HP Smart app on your computer or smartphone.
  • Ensure that both your device and the printer are on the same WiFi network.
  • Select Add Printer or Set Up a New Printer.
  • Follow the on-screen instructions to connect the printer to your WiFi network. The app will guide you through entering your WiFi credentials.

Manual Wireless Setup (if needed):

  • If the HP Smart app cannot detect the printer, you can manually connect to the printer's network.
  • On your computer or phone, go to the WiFi settings, and look for a network name like HP-Setup-4155e (your printer’s direct network).
  • Connect to this network temporarily (no password needed).
  • Once connected, go back to the HP Smart app or your browser and visit http://192.168.223.1 to access the printer’s web interface.
  • In the interface, go to the Network or Wireless settings and enter your home WiFi network name (SSID) and password.

Complete the Setup:

  • Once you've entered your WiFi credentials, the printer should automatically connect to your home WiFi.
  • Reconnect your computer or phone to your usual WiFi network.

Refer to this document: HP DeskJet 4155e All-in-One Printer User manual
Troubleshoot a Wi-Fi connection to an HP printer
HP printer setup (Wi-Fi network) 

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
HP Recommended

.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.