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ST17SH
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Message 1 of 2
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Connecting HP 2632 wireless printer to new network

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HP Wireless Deskjet 2632

Hello!

I gave my printer to a friend's and they are having trouble connecting the printer to their network. They have installed the HP Smart app and attempted to add the printer through the "+" button. They entered the password but is unable to connect the printer to the new network. They are using a phone to install this. Any help would be amazing! 

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @ST17SH,

 

I'd like to help you with connecting your printer to the new network.

 

To assist better-

 

  1. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone?
  2.  I would like to know, is your router set to work on 2.4 GHz network or 5 GHz network band?
  3. What is the status of the wireless light on the printer, steady or blinking?
  4. Are you trying to connect your printer to your home network,public network or without a router?

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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