• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-19-2019 02:37 PM

HP Recommended

I am having trouble connecting my laptop to my HP Envy 4500 wireless

1 person had the same question
1 REPLY 1

‎10-19-2019 02:57 PM - edited ‎10-19-2019 02:59 PM

HP Recommended

@Tamale 

Hello,

To prepare your printer for a wireless connection, restart the printer, computer and router.

  1. Turn off the printer, then wait 10 seconds.
  2. Unplug the printer's power cord.
  3. Turn off the computer or device from which you are trying to print.
  4. Plug the printer power cord into the back of the printer, then turn on the printer.
  5. Unplug the power cord from your wireless router, then wait 30 seconds.
  6. Reconnect the power cord to the router.
    NOTE: 
    Wait until Internet service is restored. Internet service is interrupted when the router is turned off.
  7. Wait at least 3 minutes, then turn on the computer.

Start installing the printer via HP ENVY 4500 e-All-in-One Printer series Full Feature Software and Drivers.

 

Do not hesitate to solicit us if necessary.

Regards,😏

 


I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful?  Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.