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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: Connecting printer to WIFI

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11-14-2019 01:31 PM
I am now living in student halls. I had managed to connect my printer to WIFI at home but cannot seem to connect my printer to the halls WIFI. I have entered the MAC address on the WIFI website so it should be connected however I cannot figure out how to change the WIFI on the printer. Anyone know how? Help would be greatly appreciated!
11-17-2019 03:36 PM
@sashab9930, Welcome to HP Support Community!
HP Printers will not connect to public networks due to security reasons. I would recommend you use the WiFi Direct feature on the printer to print wireless. Refer to the document HP Printers - Printing with Wi-Fi Direct for help.
Hope this helps! Keep me posted.
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TEJ1602
I am an HP Employee
11-30-2019 01:54 PM
You don’t say what you are trying to print from, so the following may not apply to you.
If you are trying to print from a Windows 10 computer within WiFi range of your printer, and your printer is WiFi Direct enabled, then WiFi Direct may work.
When I tried to initiate WiFi Direct for my HP ENVY 4527, I had to delete the printer from the list of printers that appears in Windows 10>Settings>Devices>Printers and scanners before the “Add printer or scanner” button would add it as a WiFi Direct printer.
Microsoft’s instructions for connecting a printer by WiFi Direct from Windows 10 point this out, HP’s do not.