Connecting to my ho deskjet 2710

[Jade12345]

I can’t connect as I dont no the Wi-Fi password 

[Gaya1239]

Hi @Jade12345 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you don't know the Wi-Fi password, there are a few options to reconnect your HP DeskJet 2710e All-in-One Printer to your network:

Option 1: Find the Wi-Fi Password on Your Router  Find the wireless network password or PIN to connect an HP

1. Check your router: Many routers have a label with the default Wi-Fi password printed on it. Look for a sticker on the back or bottom of the router.
2. Log into the router's settings:
   • Open a browser and type the router's IP address (commonly 192.168.1.1 or 192.168.0.1) into the address bar.
   • Enter the router's admin credentials (check your router’s manual or the sticker on the router if you haven't changed them).
   • Once logged in, navigate to the wireless settings where you should be able to find or reset the Wi-Fi password.

Option 2: Use WPS (Wi-Fi Protected Setup) Connect an HP printer using Wi-Fi Protected Setup (WPS)

If your router and printer both support WPS, you can connect without needing the password:

1. On your printer: Press and hold the Wi-Fi button on the printer until the light blinks.
2. On your router: Press the WPS button (it may be labeled as "WPS" or represented by a circular arrow).
3. The printer and router will automatically connect without needing the password.

Option 3: Reset the Printer’s Network Settings

If the printer is already connected to an old Wi-Fi network and you're unable to connect to a new one:

1. Reset the printer's network settings:
   • With the printer on, press and hold the Wi-Fi button for about 5 seconds until the light starts blinking.
   • This will reset the printer’s network settings, allowing you to reconnect it to a new Wi-Fi network.

Once the printer is reset or connected to your Wi-Fi, you should be able to use the HP Smart app or the printer's control panel to complete the setup process.
 

Refer to this document: HP DeskJet 2710e All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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