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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Connection Officejet Pro 8610 to Mac showing "not connected"

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01-19-2018 11:40 PM
My printer worked perfectly by wireless connection to my Mac. Now I have moved interstate and all connections to wireless are working but when I try to print from my IMac, it says "not connected". I have downloaded, re-installed. Still says "not connected". And strangely, every now and then, a page will print. This is same for my IMac and Macbook Air.
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Accepted Solutions
01-20-2018 02:34 AM
Hi,
Try removing the printer and then re-adding it by opening the preferences tab and then selecting "printers & scanners".
From there, click the minus sign under the printer icon to remove the printer and then re-add it using the plus sign.
This often helps if you are experienceing printer offline issues regularly.
If you still can't find the printer, I would try the steps with the usb connected and if a wireless connection is established, then remove it.
If the issue persists, restart your mac and try again and if this doesn't help, then restart your router also.
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"
01-20-2018 02:34 AM
Hi,
Try removing the printer and then re-adding it by opening the preferences tab and then selecting "printers & scanners".
From there, click the minus sign under the printer icon to remove the printer and then re-add it using the plus sign.
This often helps if you are experienceing printer offline issues regularly.
If you still can't find the printer, I would try the steps with the usb connected and if a wireless connection is established, then remove it.
If the issue persists, restart your mac and try again and if this doesn't help, then restart your router also.
"Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"