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Cricut printable sticker paper.

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Please help me. I have the HP inkjet 6978. I cannot print anything on the cricut printable sticker paper!  I’ve resolved the jamming problems by setting it to photo paper but nothing will print on it

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Unfortunately, you cannot use (select) Photo paper unless you have actually loaded photo paper - most printers cannot be fooled.



Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to vermin who post phone numbers or email addresses.

HP does not post phone numbers or email in Community messages.



Based on the printer model...



If you have not done so, consider installing the update for the printer Firmware.

At this writing, the current update is marked "Critical"

Reminder:  Always read the description and any other sections before installing Firmware.

HP Officejet 6950/6960/Pro 6960/Pro 6970 All-in-One Printer series Firmware Update 




If you have not done so, download-save-install the Full Feature Software for the printer

HP Easy Start Printer Setup Software 


About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full" driver set (as opposed to the basic driver).


After the software is installed, Restart the computer and log in.


Full driver provides print and scan functions (even if HP Smart continues to be stubborn).



Based on the software / application.



Media Types Supported

Plain Paper, HP Photo Papers,HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Inkjet Hagaki, Plain Paper, Thick, Plain Paper, Light/Recycled


Printer Specifications for HP OfficeJet Pro 6900 Printers

Paper Handling

163 to 200 g/m2 (90 to 110 lb index)


Assuming the Full Feature Software is installed,

and that the "sticker" paper is within the weight limitations for "card paper",

consider selecting Media (paper type / kind of paper)

Brochure matte (or HP Glossy Brochure if the sticker paper has a gloss surface)


What else?

Perhaps "Presentation" or "Thick" paper if you can find a setting (Media type selection) for it.


Will that work?

Unknown - maybe.





Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6978 All-in-One Printer 


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