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DESKJET 3630
iOS 10 - 10.3.3

Hi Everyone, I have recently changed internet providers and now I cannot seem to get my printer to connect to the wifi, nor can I find printer settings on my mac notebook to check IP address or wifi settings for it. I have tried reading the help files, I swear the printer is on and the wifi light is flashing.  The pinter display is icons if that helps.  Please someone help me, haha

Thanks 

1 REPLY 1
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@RIKKIDEZ1

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

We can use HP Easy start application and HP auto wireless connect feature to re-configure the printer wireless settings. Let's try these steps:

1.) On the printer control panel, press and hold the Wireless button https://support.hp.com/doc-images/162/c02131772.gif and the Cancel button https://support.hp.com/doc-images/824/c01623874.gif at the same time for 5 seconds. (This steps will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.) 

2.) On your Mac, download and run HP Easy start from here.

3.) Follow the onscreen instructions to connect the printer to your home wireless network.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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