-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Default is photo paper

Create an account on the HP Community to personalize your profile and ask a question
08-02-2025 12:08 PM
Welcome to the HP Community --
Product / Printer Model: ?
Operating System: ?
Software / Application: ?
Connection Type: ?
Content / File Type: ?
Paper Size / Type: ?
Job type: Mobile Print
Two common scenarios --
- The printer is defaulted to one paper size / type and you want to use another -- The job setup allows you to edit / change the paper size / type to continue the job submission
- The printer is defaulted / set to one paper size / type and the job configuration won't let you change the job setup to continue the job submission.
------------------------------------------------------------
In general, the printer will default to the paper size / type it believes to be loaded in the intake tray and what the printer was told about the paper when it was changed or the intake drawer was opened / closed.
Your printer's user manual is a good source to examine and understand how to load paper and how to set the printer paper size / type.
Embedded Web Server - EWS - Printer on your network
EWS > HP Document / How-to (InkJet Printers – Original Format)
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
OR
HP Laser Printers - Using the Printer Embedded Web Server (EWS)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Reminder: If asked enter the printer’s PIN number – the default number is generally located on the back or inside the printer.
EWS – Tray and Paper Management
Original EWS
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper (Management)
Select / Adjust settings for Paper Size / Type
Model and EWS version Dependent: Advanced section
Click Apply to save changes
General Example - InkJet Printer with one or more intake trays - no photo tray and not a DeskJet
EWS_9025_Preferences_Tray_and_Paper_Management_All_13
OR
Example - (Alternate EWS format - select new InkJet printers and at least a few LaserJet printers)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Paper > Trays > click on Tray to configure
Next (as available)
Section Print > Default Print Options > Select default options / tray
EWS_9135_Tray_and_Paper_8
EWS_9135_Print_Default_Print_Options_8
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"