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‎12-20-2019 01:39 PM

HP Recommended
Product: HP OfficeJet 4654
Operating System: Microsoft Windows 10 (64-bit)

I have created an HP ePrint email address at ************@hpprint.com, but even if I only send a basic email with "Test" in the Subject and Message, I am getting a failure message.

 

I have tried powering down printer

Checking for updated firmware

Factory reset

 

I have even printed out a page to confirm the email address is correctly registered on the HP Server, which it is.

 

Nothing is working.

 

Does anyone know why this is happening and what the solution might be?

2 REPLIES 2

‎12-20-2019 05:35 PM

HP Recommended

It is ********@hpeprint.com

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‎12-20-2019 06:06 PM

HP Recommended

Hi Will, my typo, I meant to put *********@hpeprint.com

 

Thanks.

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