Deskjet 2632 error

[Laura990]

Hi I have an error symbol on the display of my printer. I’ve added a picture. Can anyone please tell me how I can fix it. Sorry if this is really straightforward but I can’t seem to find an answer anywhere. 
thanks I’m advance 

[sandytechy20]

@Laura990

Welcome to HP support community.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Refer this HP document for more assistance:- Click here

Let me know how it goes.

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Cheers.

[Laura990]

Thanks for the response however I have discovered it’s to do with my instant ink subscription 

[asmita6658 · Accepted solution]

Hi @Laura990

Have you checked you HP Instant Ink account page? Your Instant Ink account page will have notifications if there are any issues with the account or recent cartridge shipment, it will even provide solutions on how to fix the issue. You may log in to your HP Instant Ink account page from here.

If the suggested information can't be found, please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it. 

Let me know. 

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