-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Deskjet 3755 not connecting

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
03-01-2020 08:07 AM
Hello,
Then try to install it over Wi-Fi by doing the following:
Press a series of buttons on the printer to reset the wireless settings to ensure a successful connection.
- Go to Devices and Printer to delete your printer icon:
- On the keyboard, press the Windows and R keys simultaneously. The Run window opens.
- Type control printer, and press the Enter key. The Devices and Printers window opens.
- Right-click on the icon of your HP DeskJet 3700 series printer, then click Remove device and then click Yes.
- Make sure the printer is on.
- If the wireless indicator light is flashing, go to the next step to continue the software installation.
- Press and hold down the Power button (
).
- While holding down the power button, press the Start Black Copy button (
) two times, and then press the Cancel button (
) three times.
- Release the power button. The Wireless light next to the Wireless button should be flashing. Repeat these steps if the Wireless indicator does not blink.
- Proceed immediately to the next step to continue the software installation. You have approximately 20 minutes to complete the software setup using the HP Auto Wireless Connect feature.
- Launch the printer software installed on the desktop and click Connect a new printer.
- Follow these steps to set up your wireless connection when the HP Automatic Wireless Connection screen appears:
- Select Yes, send my wireless settings to the printer, and then click Next.
- Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.
I remain at your disposal in case of need.
Best regards,
I'm not an HP employee. Did this message answer your question? Include it below as an Accept As Solution! Did you find this message useful? Click on the thumbs up set to give a Compliment! Follow us on Facebook Assistance customers HP.

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.