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Nicknick122
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Deskjet 3755 not connecting

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deskjet3755
iOS

I have moved and my printer was connected to both cell phone and computer before I moved. Well now neither can find the printer. How to get them to connect back? 

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Mans
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@Nicknick122 

Hello,

Then try to install it over Wi-Fi by doing the following:

 

Press a series of buttons on the printer to reset the wireless settings to ensure a successful connection.

  1. Go to Devices and Printer to delete your printer icon:
    1. On the keyboard, press the Windows and R keys simultaneously. The Run window opens.
    2. Type control printer, and press the Enter key. The Devices and Printers window opens.
    3. Right-click on the icon of your HP DeskJet 3700 series printer, then click Remove device and then click Yes.
  2. Make sure the printer is on.
  3. If the wireless indicator light is flashing, go to the next step to continue the software installation.
  4. Press and hold down the Power button ().
  5. While holding down the power button, press the Start Black Copy button () two times, and then press the Cancel button () three times.
  6. Release the power button. The Wireless light next to the Wireless button should be flashing. Repeat these steps if the Wireless indicator does not blink.
  7. Proceed immediately to the next step to continue the software installation. You have approximately 20 minutes to complete the software setup using the HP Auto Wireless Connect feature.
  8. Launch the printer software installed on the desktop and click Connect a new printer.
  9. Follow these steps to set up your wireless connection when the HP Automatic Wireless Connection screen appears:
    • Select Yes, send my wireless settings to the printer, and then click Next.
    • Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

I remain at your disposal in case of need.

Best regards,:Wink:



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