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Razmussen
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Message 1 of 2
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Deskjet 4130 won’t wake up from sleep mode - don’t respond to airprint

HP Recommended
Deskjet plus 4130
iOS

Deskjet 4130 won’t wake up from sleep mode - don’t respond to airprint.

only solution is to disconnect the power - wait - reconnect 

some times i can wake it up with one click on the cancel button, but that doesn’t always do the job.

i have updated the firmware - what to do

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Razmussen, Welcome to the HP Support Community!

 

I understand the printer does not wake to the print command. Sleep mode cannot be disabled on the printer.

To assist you better, have you tried printing from any other device and check if the issue persists? Let us try these steps:

 

Update the printer firmware

Click here to download and install the latest printer firmware from your computer.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on the iOS device

 

Restart the wireless router, the printer, and the iOS device. Monitor the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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