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NickersDunn
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Disabling color management settings

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HP Deskjet 3755
macOS 10.14 Mojave

I need to disable the color management settings on the printer, so I can allow photoshop to manage the colors. 

I can't work out how to do that on this printer though, as there doesn't seem to be a  "color management" option.

Am I missing something here?

Please help!

Thank you in advance 🙂

 

Nicola

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Jay_G24
HP Support Agent
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Hi @NickersDunn

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

Go to system preferences, 'Printers.' Click the name of your printer, then click 'Options & Supplies.'
Enter the 'Color Management' menu. Click the 'Advanced' button ('Advanced Color Settings' if you use a Mac), then move your mouse to the top-right corner of the printer dialog box.
Disable 'Color Management.' Click your mouse inside the circle next to 'ICM,' then next to the text 'No Color Adjustment' in the 'ICC Profile' pane. Click 'OK.'

 

To know more about color management, refer to this document from adobe.

To know how to print with color management, refer to this document.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

NickersDunn
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Hi there, thanks for this but when I open "Options and Supplies" there is no color management option on my printer. Just "General" and "Supply Levels".

 

So I'm just wondering if the option to disable color just doesn't exist on the HP Deskjet 3755?

 

Thank you anyway! 

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Jay_G24
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On photoshop, Select Custom as the Mode setting, and then click the Advanced button. Select Off (No Color Adjustment) as the Printer Color Management setting. Make other settings, if necessary. Then click OK.

 

Hope this helps!

NickersDunn
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Sorry but I just don't see where this is an option?! Most frustrating. I wish I could send you a screen shot of what I am seeing. Is that possible?

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Jay_G24
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Yes, you can share a screenshot.

 

Click on the camera icon to attach an image before posting.

 

You do not see the option on photoshop as well?

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