• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Meet the All-New HP App: One App for All Your HP Devices replacing HP Smart App Click here to view the Details!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 7640 e-All-in-One Printer

Hi, recently I reset the settings on my printer which seemed to change the ePrinter email address associated with the printer.

 

I sent a document to the old email address and got the email to confirm the job has been received. Only after did I realise the address on the printer has been changed.

 

Does HP recycle old auto-generated email addresses? I don't want this document to be sent to someone else's printer. Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @DPSL,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

HP ePrint email addresses are unique to each printer and are not recycled by HP. Once generated for a specific printer, the email address remains associated with that printer unless manually changed by the user. If you've reset the settings on your printer and it has generated a new ePrint email address, the old address should no longer be valid or associated with any printer. Therefore, you don't need to worry about the document being sent to someone else's printer. However, to confirm, you can check the settings on your printer to ensure that the old email address is no longer listed there. 

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

2 REPLIES 2
HP Recommended

Hi @DPSL,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

HP ePrint email addresses are unique to each printer and are not recycled by HP. Once generated for a specific printer, the email address remains associated with that printer unless manually changed by the user. If you've reset the settings on your printer and it has generated a new ePrint email address, the old address should no longer be valid or associated with any printer. Therefore, you don't need to worry about the document being sent to someone else's printer. However, to confirm, you can check the settings on your printer to ensure that the old email address is no longer listed there. 

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Hi Alden4,

 

Thank you for your response this was really helpful.

 

Kind regards,

 

DPSL

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.