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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Doesn't print with wifi

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02-17-2024 09:43 AM
Hi @Sandippp,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see you need help with the printer. There is an alternate method called wifi Direct. That should help.
Print with Wi-Fi Direct (Android)
Send a print job using a direct wireless connection between your printer and an Android phone or tablet using the HP Print Service Plugin. Complete these steps while next to the printer.
Find the Wi-Fi Direct name and password. For example, DIRECT-72-HP OfficeJet Pro 6970.
HP Smart app: From the app home screen, click the image of your printer, and then click Advanced Settings to open the printer Embedded Web Server (EWS). From the EWS home page, click the Network or Networking tab, and then click Wi-Fi Direct > Setup or Wi-Fi Direct Setup to view the Wi-Fi Direct name and password.
LOCATION OF WI-FI DIRECT NAME AND PASSWORD FOR MOST HP PRINTERS (LEFT) AND HP LASERJET PRINTERS (RIGHT)
Printers with a touchscreen control panel: On the control panel, touch the Wi-Fi Direct icon to view the Wi-Fi Direct name and password.
Printers without a touchscreen control panel: On the control panel, press the Information button to print an Information Report. Printing reports from the control panel can vary by printer model.
Depending on your printer, another method might be:
Press and hold the Wi-Fi Direct button for 3 seconds.
Press the Wi-Fi Direct and Information
buttons at the same time.
Press and hold the Resume button ( or
) for up to 10 seconds until the report prints.
HP DeskJet 6000, 6400, ENVY 6000, 6400, and Tango printers: Touch and hold the Information button until all buttons light up, and then touch the Information
and Cancel
buttons at the same time.
Make sure paper is loaded into the input tray, and then turn on the printer.
On your mobile device, go to HP Print Service Plugin in the Google Store, and then make sure it is installed and up to date.
Open the item you want to print, and then tap Print.
On the print preview screen, select your printer starting with DIRECT in the name and followed by the model name.
There might be multiple Wi-Fi Direct printers within range of your mobile device. Make sure to select the name of your printer in the list to prevent connection and print job issues.
Enter the Wi-Fi Direct password, if prompted.
To confirm the connection, go to the printer and press OK, the blinking Wi-Fi Direct button , or the blinking Information button
.
Wait for the connection to complete, and then tap the Print icon on the print preview.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Rachel571
HP Support
Sneha_01- HP support