Dull photos printing on new HP ENVY Photo6200 from phone

[chez1]

Any advice please on improving  quality of photo printed from mobile. Printer is only few months old. 1st attempt at photo printing photo very dull

[Dragon-Fur]

@chez1 

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@chez1 wrote:

Any advice please on improving  quality of photo printed from mobile.

Printer is only few months old.

1st attempt at photo printing photo very dull

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Printer is either "new" (as in subject line) or printer is "only few months old".

?? 

Assuming unknown  phone is supported, possibly iPhone / iOS

Find here:

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

Dull results >> First attempt each day to print or first attempt ever?

Rhetorical questions - places to check / look / consider

If "first attempt on a day" (for example),

and
Printer is "few months old", then the printer might need maintenance / cleaning.

Known solutions here - presented in the order to be checked / completed : 

Black or Color Ink Not Printing, Other Print Quality Issues

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If "first attempt ever" printing from phone, then try sending / copying / transferring the photo to a PC or Mac and print the photo - set up the photo as best can be done (For example, use HP Smart for Windows or HP Smart for Mac), print, and check result.  Why?  Color editing options are different on the Windows and Mac versions and the results might be different depending on the options and the condition of the original photo / image.

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This printer is supposed to use only HP genuine ink cartridges - and, in fact, likely cannot use anything else.  IF you managed to install Not-HP ink, the printer may stop accepting them - and more importantly for THIS inquiry, Not-HP ink is not supported.

HP Printers - Dynamic Security Enabled Printers

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"New" / "few months old" printer is covered by hardware warranty,

If nothing helps, for example, maintenance, new ink cartridges, testing the image on different applications, settings, then you can certainly contact HP Support > open a case > provide all the required information > explain what you have tried and the results you are seeing > ask for help.  Contact information provided later in this message.

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References

HP Smart - iOS and Android - Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

HP Smart – “Quick View” Reference Sheet

HP Smart – Quick Reference Guide

HP Mobile Printing – “Show and Tell” – Step by Step How-to

Learn how to connect and use your printer with your device

HP Mobile Printing - Print from Smart phone or Tablet

“Print Anywhere App” Supported on Select Printers

  HP Printers - Print Anywhere with the HP Smart App

HP printers and Android smartphones or tablets.

NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.

HP Printers - Printing With a USB OTG Cable (Android)

HP Smart for Mac

HP Printers - Install and Use the HP Smart App (Mac)

HP Smart for Windows

HP Smart is an application available from the Windows Store.

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

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HP Technical Support – Contact Information

Open website  HP World-Wide Support

 Select your region and follow the prompts

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USA / Canada

   Contact Official HP® Support | HP® Customer Support

Submit information / case online

Sign in or continue as a guest

Reminder:  HP Phone numbers you find on the Internet have likely been hijacked.

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UK

For faster support, first submit information / case online: HP Customer Support UK

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Option - HP Support is on Facebook!

HP on Facebook

READ – Be Informed – Be Aware

HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site

HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Reminders

HP Support does not publicly post contact numbers.  Please submit your case online

• Provide all the requested information to submit your online case
• Explain the problem > Ask for help
• Submit the case
• After the case is submitted, Contact information for your area will be displayed on your screen
• Reminder:  Wait times can be long – HP Response centers are very busy.

• Use Device Serial Number to submit the case (do not post private information on the Community).
• Chat is not available in every region.  In those areas where Chat is an option, Chat service hours are likely restricted.
• HP will advise you when there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.
• HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by contract package.
• HP websites are the only sites allowed to use the HP copyright  ® circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.  Still in doubt?  Stay away from the site.

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Warranty Check

• Warranty Check – Single or Multiple Devices

       NOTE:  If the single-system-check fails to find your device, use the "multiple devices" method to

check single or multiple devices.

• If necessary, Select your Country on the main website page or at the bottom (click Flag)
• Scroll down > To the right of Check multiple warranties, Click Continue
• Enter the Serial Number and Country for one or more devices / systems to be checked
• Check the box to verify you are "Not a robot"
• Click Submit (at bottom of list entries)
• When the page opens, Click View Details

NOTE: The online database results do not impact the actual contract.

Warranty Dispute

Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.

• If necessary, select your Region / Country:  Scroll to bottom of page and click the Flag
• HP Computers and Printers - How to Submit a Dispute to Validate Your Warranty

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Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6200 All-in-One Printer series

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