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‎05-14-2020 09:29 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I setup one of my email accounts to forward to my hp printer a copy of emails received to print once received i get this email and error message SRS0=poEC=65=bistronolah.com=info@bounce.secureserver.net Thank you for using HP's ePrint service. Your print job was received, but could not be printed. ePrint Error The ‘TO’ or ‘CC’ field of the email you sent did not include a printer email address.

1 REPLY 1

‎05-18-2020 09:17 AM

HP Recommended

Hi @rtaitt2000

 

Welcome to the HP Support Community. I'd be happy to assist you

 

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

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