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Message 1 of 2
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ENVY 6400 won't connect to WiFi after router reset

HP Recommended
HP Envy 6455
macOS 10.13 High Sierra

We had to do a router reset last night and now the printer won't connect.  I cannot even reinstall it.  Please help! Thank you.

HP Support Agent
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Message 2 of 2
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@bklynwen, Welcome to HP Support Community!


Follow the steps below-


Also, refer to the document HP Printers - No Connection after Router or Wi-Fi Settings Change for additional help.


Hope this helps! Keep me posted. 


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!




I am an HP Employee

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