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ltq
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Message 1 of 2
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ERROR CODE 0X011A17FF DOT11_PRIVATE (my fix)

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HP OfficeJet 200 Mobile Printer
macOS 10.15 Catalina

My ink cartridges were stuck like many others. What worked for me is to tug on the cartridge and re-start it each time. After about 5-6 times, it finally turned on without an error code. I attempted to dismantle the printer case to take out the cartridge but apparently it began to work. I think it is because it was stuck somehow and my nudging etc made it unstuck!  

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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@ltq

 

Welcome to the HP support community.

 

Good to know that you were able to resolve the issue.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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