cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
114
Flag Post

ERROR CODE 0X011A17FF DOT11_PRIVATE (my fix)

HP Recommended
HP OfficeJet 200 Mobile Printer
macOS 10.15 Catalina

My ink cartridges were stuck like many others. What worked for me is to tug on the cartridge and re-start it each time. After about 5-6 times, it finally turned on without an error code. I attempted to dismantle the printer case to take out the cartridge but apparently it began to work. I think it is because it was stuck somehow and my nudging etc made it unstuck!  

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
23,930 23,821 1,318 1,403
Message 2 of 2
Flag Post
HP Recommended

@ltq

 

Welcome to the HP support community.

 

Good to know that you were able to resolve the issue.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation