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‎07-05-2023 08:04 AM

HP Recommended

I am SO over HP!!! I bought a new printer 2 years ago ( HP Deskjet 3752). Signed up and paying for the HP Print smart thing. The deskjet worked perfectly fine and then all of a sudden it won't connect. So I go through the process to connect to the wireless only to find that my printer is no longer an option on the HP connection process. I receive an error saying that if it's not listed, then it won't work in the app. I'm done. I'm canceling and moving on to another brand. This is the second time I've had issues with connectivity because of somethjbf changing on HPs end. 

Category:
2 people had the same question
3 REPLIES 3

‎07-08-2023 12:01 AM

HP Recommended

Hi @Caroly0622,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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‎07-08-2023 02:03 PM

HP Recommended

Thanks for the response but too late.  It's already in the garbage !

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‎07-11-2023 10:43 PM

HP Recommended

Hi @Caroly0622,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?
 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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