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Locked

‎10-23-2024 07:44 PM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer
Operating System: Chrome OS

Envy 4500 e-all-in-one series printer has stopped responding to my Chromebook, Samsung phone and wife's i-phone.  It will print flawless reports from its printer panel.  It is on same wifi network as all other devices.  It first stopped scanning, then stopped printing wirelessly and now won't print remote using eprint (email address for printer).  I have shut everything off and rebooted, including the router to no avail.  I am at wits end.  I am 77 years old and not too computer savvy.  Any help would be appreciated.  Thanks

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