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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Envy 6000 can not connect to wifi

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05-08-2024 02:37 AM
I have an Envy 6000 printer. Used to be connected finely to my wifi. Ever since I have a fiber connection in my home, with new router, my printer will not connect to the wifi. The router has the same name and password, other devices connect without issues, but my printer remains offline. I tried the wps solution, but am at a loss. Even printing through USB connection is not without issues. Most commonly simply not printing, even after selecting a "different printer". About to throw that thing out of the window. Not pleased AT ALL with HP right now.
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Accepted Solutions
05-29-2024 09:53 AM
Hi,
Thanks for using the HP Support Community.
Please reset the wireles and then use HP Smart app to connect printer to the new network.
This resource will be useful:
https://www.youtube.com/watch?v=TWBAFvOJuGk
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
05-29-2024 09:53 AM
Hi,
Thanks for using the HP Support Community.
Please reset the wireles and then use HP Smart app to connect printer to the new network.
This resource will be useful:
https://www.youtube.com/watch?v=TWBAFvOJuGk
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
06-04-2024 11:14 AM
Thank you, it appears that worked. Still "funny " how drivers were lost in the process. Had to download them again, even though I previously printed without problems. So I used to have these drivers, but somehow they got lost.
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