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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Eprint and A4 for photos not possible ?

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01-06-2019 11:33 AM
Is it true that it's impossible to change it so it will use teh normal papaer (A4) if a photo is mailed to the priter by ePrint ?
Have looked for a while in different settings and have found nothing that should endicate that you can change it from it's default: use photo papaer only, or say tray is empty if nothing is in it.
Daniel.
01-06-2019 12:01 PM
The paper size is supported (Letter or A4); photos (images) are printed on plain paper.
HP Printers - Printing with HP ePrint > FAQ: Can I change print settings for an HP ePrint job?
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01-06-2019 01:10 PM
I would have thought than once you change the settings in HP Connected as outlined in the how-to document, the output would print on plain paper.
Perhaps, if the photo is an attachment (as opposed to having the image within a document, for example) the settings just don't matter and the photo is printed on photo paper regardless of what is wanted. (Section: What can I print using HP ePrint?)
Rats. (Silly saying meaning, "Well, that is frustrating.")
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01-06-2019 05:37 PM
ePrint is more "can't do this or that" than "can do what you want".
ePrint is nice to have 'round when there is not another option. ePrint works, at least, and provides a basic service for at least some situations.
I am sorry ePrint won't do what you want.
Depending on your situation, consider (if it is useful in context) the HP Smart App.
Versions for mobile printing:
HP Printers - Using the HP Smart App (Android, Apple iOS)
Google Play - HP Smart (Printer Remote)
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