Error Code 0XDB0435BC. Deskjey Office 5320

[AxelW]

Error Code appreared after connecting via WLAN with Router.

[asmita6658]

@AxelW

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand there's an issue with the "0x.." error.

Don't worry, I'm here to help! To better assist you - 

1) May I have the exact model name of the printer? Refer to this link for steps to find the product details. (Ensure not to share the serial number, email, phone number, etc.)

2) Have you tried any troubleshooting steps on your own before posting here? 

While you respond to that, let's try these steps -

1) Turn on the printer, if it is not already on. 
2) Wait until the printer is idle and silent.
3) With the printer turned on, unplug the power cord from the printer & wall. 
3) Wait for 60 seconds.  
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector. 
5) Turn on the printer, if it does not automatically turn on.

Also, try updating the printer's firmware. Please refer to this document for steps.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂