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Message 1 of 2
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Forget hp connected account username and email cannot log in

HP Recommended
HP DeskJet Ink Advantage 5088 All-in-One Printer
macOS 10.15 Catalina

My printer binds an hp connected account, but I can't remember this account, which bothers me! I want to ask customer service support to help me find out what the printer-bound hp connected account username and email address is, so that I can find my password to log in to my account.

HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended



Welcome to HP Community


I have gone through your Post and would like to help


Go to HP Smart, click on Sign In. You will get option Forgot Username / Password.


Click on it and follow the onscreen instructions


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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