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WittyPeaman
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Message 1 of 2
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Forget hp connected account username and email cannot log in

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HP DeskJet Ink Advantage 5088 All-in-One Printer
macOS 10.15 Catalina

My printer binds an hp connected account, but I can't remember this account, which bothers me! I want to ask customer service support to help me find out what the printer-bound hp connected account username and email address is, so that I can find my password to log in to my account.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@WittyPeaman

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Go to HP Smart https://www.hpsmart.com/us/en, click on Sign In. You will get option Forgot Username / Password.

 

Click on it and follow the onscreen instructions

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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