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12-16-2022 12:35 PM
Product: HP ENVY 5052 All-in-One Printer
The printer someone else uses does not get the black ink shipped often enough--he printed more the 300 pages yet the record says it was less. Does he have to use the HP app to get this properly recorded and then mailed to him on time?
He's very frustrated with the service--it did not occur in 2021.
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