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sourav05
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Message 1 of 2
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Flag Post

Getting horizontal green lines on my screen

HP Recommended
Z4Q45PA#ACJ
Microsoft Windows 10 (64-bit)

Hi,

I have a HP Pavilion Notebook , product NO. Z4Q45PA#ACJ

My whole screen has become green with pink horizontal lines,

What to do?

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@sourav05

 

Welcome to HP support community.

 

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

Or you can connect the notebook to a external monitor and check if that works?

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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