Getting message saying This printer isn't available right now.

[YBFAKE]

WHEN TRYING TO PRINT FROM MOBILE PHONE SAMSUNG NOTE9 GETTING MESSAGE SAYING This printer isn't available right now.

[Barachiel]

@YBFAKE

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the printer. I will be delighted to assist you here.  

Follow this link and install the HP android print service plug in. Once done, try to print.

Let me know. 🙂

[Choirdiva]

Downloaded link again. Still can't print

[Raj1788]

@YBFAKE

It looks like you were interacting with @Barachiel, but he is out for the day & I'll be glad to help you out. 

I'm Raj1788 & I'm at your service. 

To provide you with an accurate solution, I'll need a few more details:

How is the printer connected?

Is the copy working fine?

Which app are you using to print?

Make sure the printer and Phone are connected to the same network.

Click on this link: https://play.google.com/store/apps/details?id=com.hp.android.printservice&hl=en_IN to install the HP android print service plugin.

you can also use HP Smart app. Use HP Smart for mobile devices to print, copy, scan, troubleshoot printer issues, and set up a printer on a wireless network.

Click on this link: https://support.hp.com/in-en/document/c03561640 for Using the HP Smart App.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[gebh]

My printer was working fine, then all of a sudden I was getting the message no printer available.

[Raj1788]

@YBFAKE

To provide you with an accurate solution, I'll need a few more details:

How is the printer connected?

Is the copy working fine?

Which app are you using to print?

If the copy is working fine.

Uninstall the app and Click on this link: https://support.hp.com/in-en/document/c03561640 for Using the HP Smart App.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[Cochises]

It still says no printer available?????????

Help me HP I bought this printer and it's not working ever. I have plugged it, downloaded the app, have ink and connected it to the wifi.

It's not working?!?

[TEJ1602]

@Cochises, Welcome to HP Support Community!

To assist you better, I would like to know the following-

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Are you using an iOS device or an Android device?

Which app are you using to print from your mobile device?

Keep me posted for further assistance.