HP ENVY 4520 PRINTER WON'T CONNECT TO WIFI

[megnic]

Hello,

Yesterday I was printing without an issue. Today, my printer is throwing error codes and printing papers that show it can not connect to the wireless internet. 

The error code showed up on my screen as..

ERROR CODE

0X0076CD51

UI_MAIN_MEM C

I have searched for wireless connections and the printer seems to recognize everyone's wifi but mine. 

please help. 

[Jeet_singh]

Hi @megnic,

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I understand you are stuck on an error message which appears on your HP Envy 4520 printer. Don't worry we'll work together to find a solution for you,

Please make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then perform a hard reset on the printer.

* With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

* Remove USB cable, if present.

* Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

* Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

* Turn on the printer and wait till warm-up period finishes and the printer is idle.

* Now try to print a test page and check if it works,

If the issue persists, I would suggest you check for the latest firmware update if available for your printer, using this website (Please choose the OS)

For more details, please follow the steps suggested in the support document - Click here

I hope this helps, let me know if you need any further assistance, I'll be more than happy to help.

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,