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- HP Community
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- HP ENVY 4520 asking for password when connecting via iPad

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03-25-2019
06:12 PM
- last edited on
03-25-2019
06:42 PM
by
Cheron-Z
My Envy 4520 has a steady blue light on that indicates it is connected. When i go to Settings on my iPad to switch to the printer, I’m asked for a password. Never had to do that before. All my guesses are incorrect and no option to reset is offered. Anyone know what to do? Please be specific and detailed. Thanks
03-27-2019 01:05 PM - edited 03-27-2019 01:06 PM
A warm welcome to HP Support Community!
I believe it's prompting for the printers Wi-Fi direct password, the Wi-Fi direct password should be available on the Wi-Fi direct summary. Let's try these steps:
1.) From the Home screen on the printer display, select Wi-Fi direct icon.
2.) Press the button next to Display Password to display the wireless direct password.
We can also connect the printer to your home wireless network and then use AirPrint or HP Smart App to print. Here is how to do it:
1.) From the home screen on the printer control panel, touch the Wireless icon .
2.) Touch the Setup icon .
3.) Touch Wireless Setup Wizard and then follow the on-screen instructions to connect the printer to your home WiFi.
Once the printer is connected, use the instructions on the links below to print using AirPrint or HP Smart App:
Let me know how it goes!
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Have a great day!
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