HP ENVY 6000 is in sleep mode and does not wake up when I send a new print job

[rznbyz]

HP ENVY 6055 is in sleep mode and does not wake up when I send a new print job.  The only thing I can do is turn it off and on which I am having to do multiple times a day.  Can I turn this feature off or is there a fix for it.

This has only been happening for the last month or so.  Nothing has changed in my setup, so I need some type of firmware/software update?

Thanks,

[Nal_NR]

Hi @rznbyz,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I would start by checking the printer's firmware. This document can help with that.

Sleep mode puts the printer into a reduced power state after a period of inactivity, turning off some elements to save energy. Printer features can be enabled from this mode, and the printer maintains network connectivity, waking up only as necessary.

The printer can be woken from sleep mode any of the following ways:

By pressing the power button

By opening a cover

By sending a print job

The printer wakes up in several seconds, more quickly than if it is completely turned off. While in sleep mode, the power button blinks.

To change the time that elapses before sleep mode, see Change system options.

Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option of remotely waking up the printer if needed to perform the task.

Hope this helps! Keep me posted for further assistance

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