HP Envy 5020 Bluetooth connection

[Davidwride]

Set up fine until asked for address for free inkdelivery. Pressed back several times - nowhere to enter address.

Now my other devices cant see the pinter - Bluetooth smart is on, good connections to same home router all round,including printer.

My other devices cant pair with the printer

[A4Apollo]

Hey there! @Davidwride,

Using regular ink cartridges on the printer will not enroll you in the instant ink program.

If you do not wish to enroll in the Instant Ink service and you're seeing it during the printer software install, you can simply close the window prompting you to enroll. 

If you have not done so, please stop Web Services on the printer.

1. On your printer control panel, touch or press the HP ePrint icon or button, and then touch or press Settings.

   If your printer control panel does not have an icon or button, navigate to Web Services Setup, Network Setup, or Wireless Settings to open the Web Services menu, depending on your printer model.

2. Select Turn Off, Disable, or Remove, depending on your printer model.

3. Follow the on-screen instructions to turn off Web Services.

Install all new HP ink -- replacing/installed "a" new ink won't do it -- all Instant Ink cartridges must be removed regardless of whether they have ink.

Refer this article to know more information about cancelling the instant ink account. Click Here

Hope this helps!

I hope you have a great day! 🙂

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