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- HP Community
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- Mobile Printing & Cloud Printing
- HP Envy 5055 no longer recognizes password

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10-24-2022
07:34 AM
- last edited on
10-26-2022
08:51 AM
by
Ric_ob
After a brief power outage HP Envy 5055 no longer connects to the wifi. Says "
the WPA security passphrase configured on your HP printer does not match your wireless router setting" but I know the router password is correct as everything else will connect to it.
11-14-2022 10:04 PM
@lrv
Welcome to the HP support community.
I understand that your printer is not connecting to the router with old password, I am glad to assist you.
Restore the printer to the original network settings
1. From the Home screen, touch (Wireless) and then touch ( Settings ).
2. Touch Restore Network Settings, and then follow the onscreen instructions.
3. Print the network configuration page and verify that the network settings have been reset.
Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
1. On the printer control panel display, from the Home screen, touch ( Wireless ).
2. Touch ( Settings ).
3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.
4. Follow the display instructions to complete the setup.
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee