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09-22-2022 02:22 AM
I would really like to know how to access the hp eprint email addresses already in use and delete them because there is favourite one that I have and would like to keep it but the eprint address hp smart app is not allowing to use that email address and keeps saying "This email already exists! Try another one.". Please help!!! I really need a solution to this problem thank you.
09-22-2022 07:40 AM
Welcome to the HP Community Forum.
Long ago there was a "sometimes worked" method to recycle old (used) ePrint email addresses.
The instructions to do so were removed from the documentation. ?
What to do?
Acquiesce to the inevitable :
Change the name -- you need only change the favorite address by a letter or number.
I'm on ePrint address #3 for having lost the first two "favorites" over the years.
Things to remember
ePrint - Transferring your printer email address from one printer to another
When it is time to change printers, disconnect the address from the old printer and quickly move that address to the new printer. That seems to work. Add / Remove your printer in your HP Smart / HP Connected account.
Scroll down to the bottom of the page to FAQ:
Read Section / Question: Can I transfer my printer to a different HP Smart account?
The newer ePrint tech is called (at this writing) Print Anywhere. Similar to the older ePrint, Print Anywhere uses the printer email address.
“Print Anywhere App” Supported on Select Printers
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