HP OfficeJet 200 Disabled Wifi

[DSN276]

Hi, I am trying to set up the wif-fi on my Office Jet 200 but it has been disabled. I get this message:

"This feature has been disabled. Contact the person who set up the printer."

Is it possible for you to help? 

Many thanks.

Running Sonoma 14.5

[Raj_05]

Hi @DSN276,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue of your HP OfficeJet 200 printer's Wi-Fi being disabled, you can follow these steps.

Check Printer Settings

1. Power on the Printer: Ensure your printer is turned on.
2. Access the Control Panel: Navigate to the printer's control panel.
3. Reset Network Settings:
   • Go to Settings or Setup on the printer.
   • Select Network Settings or Wireless Settings.
   • Choose Restore Network Settings or Reset Network Settings.
4. Confirm the Reset: Confirm that you want to reset the network settings. This will restore the default settings and might enable the Wi-Fi feature.

Use the HP Smart App

1. Download HP Smart App:
   • Download the HP Smart app from the Mac App Store if you don't already have it.
2. Add Your Printer:
   • Open the HP Smart app.
   • Click on the + button to add a new printer.
   • Follow the on-screen instructions to connect your printer to the Wi-Fi network.

Access Printer’s Embedded Web Server (EWS)

1. Find Printer IP Address:
   • Print a network configuration page from your printer’s control panel. This page will display the IP address of the printer.
2. Open a Web Browser:
   • Open a web browser on your computer.
   • Enter the IP address of your printer in the address bar and press Enter.
3. Login to EWS:
   • Log in to the Embedded Web Server using the admin credentials (if required).
   • Navigate to the Network or Wireless settings.
   • Enable the Wi-Fi feature if it is disabled.

Perform a Factory Reset

If the above steps do not work, you may need to perform a factory reset on your printer. This will restore all settings to their defaults.

1. Access Factory Reset:
   • Go to Settings or Setup on the printer.
   • Look for Restore Factory Defaults or Reset All Settings.
2. Confirm Reset: Confirm that you want to perform a factory reset.

Update Printer Firmware

Ensure your printer firmware is up to date:

1. Check for Updates:
   • Go to the HP Software and Driver Downloads page.
   • Enter your printer model and download any available firmware updates.
2. Install Firmware Update: Follow the instructions to update your printer’s firmware.

By following these steps, you should be able to re-enable the Wi-Fi feature on your HP OfficeJet 200 printer.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[DSN276]

Thank you for this. None of this has worked. The wifi is fine and i have a second printer linked up to it and printing no problems. As I said in my initial query the wifi in the printer has been disabled. Is there a way of enabling it?

[Sneha_01]

Hi @DSN276,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like the Wi-Fi functionality on your HP OfficeJet 200 printer has been disabled, and you're encountering a message that suggests you need to contact the person who set up the printer. This message often indicates that the Wi-Fi feature has been disabled through the printer’s settings or admin controls. Here's a step-by-step guide to troubleshoot and resolve the issue:

**1. Restart the Printer and Router

• Printer Restart: Turn off the printer, wait for about 10 seconds, and then turn it back on. This can sometimes resolve temporary connectivity issues.
• Router Restart: Restart your Wi-Fi router as well. Power it off, wait a few seconds, and then turn it back on to refresh the network.

**2. Check Printer Settings

• Control Panel: On the printer’s control panel, navigate to the wireless settings. Look for options related to Wi-Fi or network settings.
• Restore Defaults: If possible, try restoring the printer’s network settings to default. This will reset the network settings and might allow you to set up the Wi-Fi again.

**3. Access Printer’s Embedded Web Server (EWS)

• Find Printer’s IP Address: Print a network configuration page from the printer’s control panel to find the IP address.
  • How to Print Network Configuration Page:
    • Navigate to the Setup menu on the printer’s control panel.
    • Look for Reports or Network Configuration and print the page.
• Open EWS: Enter the IP address into a web browser to access the printer’s Embedded Web Server (EWS).
• Login: If prompted, use the default admin credentials or any custom credentials set during initial setup.
• Network Settings: Look for network settings or wireless settings in the EWS and enable Wi-Fi if it’s disabled.

**4. Printer’s Admin Password

• Admin Password: If the printer has an admin password set, you will need it to change settings. If you don’t have it, try contacting the person who set up the printer or check any documentation that came with the printer.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support