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‎10-09-2019 07:44 AM

HP Recommended
Product: HP OfficeJet 250 Mobile Printer
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I'm have a problem with my HP OfficeJet 250 Mobile printer. It works very well on Mac, smartphone and Windows 10 1809 and earlier, but can not run the printing part on Windows 10 1903 (the scan works).

 

This problem has been reproduced on several machines: All those in W10 1809 and less works, all those in 1903 don't work.

 

Has anyone already encountered this problem and eventually solved it, or do we have to wait for HP to release an updated driver? ...

 

Thank you in advance for your answers ! 🙂

 

PS : Sorry for my bad English, I do not speak well this language.

David
E-Concept Applications - https://e-concept-applications.fr
HP Partner
2 REPLIES 2

‎10-09-2019 09:35 AM

HP Recommended

Hi,

Installing the latest Windows Updates should resolve the problem, Microsoft has released a Windows Update to resolve it yesterday evening.

 

Cheers,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎10-09-2019 09:50 AM

HP Recommended
 
Thank you for the answer ! Indeed, I did my tests this weekend.
I'm trying again tonight to see if it works. 😉 
David
E-Concept Applications - https://e-concept-applications.fr
HP Partner
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