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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- HP OfficeJet 5258 Stuck Searching for Wireless Routers

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05-14-2019 03:02 PM
Been trying to setup wireless printing. The wireless light keeps blinking. I have tried to restart the router, printer, and the computer. Dowanleded Easy Start on my Mac, and could not find the printer. Used Wireless Setup Wizard on the printer, and it just keeps searching for wirelss routers. Also tried downloading the app on my iphone, no luck as well.
05-15-2019 07:52 AM - edited 05-15-2019 07:52 AM
Welcome to the HP Support Community!
- Make sure the printer and MAC are connected to the same wireless network. This printer supports only 2.4GHz network.
- The wireless status menu on your Mac should also give us quite a lot of information that would help us identify the issue. You can press and hold the option key on your keyboard and click the WiFi icon to get detailed information.
Restoring the wireless settings to its defaults and then running the wireless setup wizard may resolve this issue. Let us try these steps:
Step 1: Update the printer firmware
Click here to download and install the latest firmware from your computer.
Click here to know different methods of updating printer firmware.
Step 2: Restore the printer to the original network settings
- From the Home screen, touch (Wireless) and then touch ( Settings ).
- Touch Restore Network Settings, and then follow the onscreen instructions.
- Print the network configuration page and verify that the network settings have been reset.
Step 3: Connect the printer to your network
From the home screen of your printer control panel, touch the Wireless icon
.
Touch the Setup icon
.
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
Type your network security password (WEP or WPA key), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer is connected, the blue Wireless light (or wireless icon on the menu) stops blinking and remains on.
If the printer fails to connect, print a Wireless Network Test Report for further assistance.
Step 4: Install the printer using AirPrint drivers
1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
4.) Click the plus sign , click Add Printer or Scanner, click the printer name.
5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.
6.) Try to print.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee