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HP Recommended
HP OfficeJet Pro 6968
Microsoft Windows 10 (64-bit)

Hello HP Community -

 

I am at a loss here...I was recently given an HP OfficeJet Pro 6968 from a family member.  When I install the printer everything works as it should, printing, scanning, copying...etc but for some reason it causes my GPS location (and my wife's location) to be the location of my family member that gave me the printer's residence...

 

I am using Google's location sharing feature.  When I uninstall the printer and turn off web services after an hour or so the GPS updates to the proper/accurate position. 

 

I have entered the "claim code" and have added the printer to "my printers" at HPconnected.com. 

 

Is anyone aware of the printers having geolocational features...

 

thanks in advance - first time posting here - sorry if I left out some pertinent information.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Gave up and returned the printer.

View solution in original post

1 REPLY 1
HP Recommended

Gave up and returned the printer.

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