HP OfficeJet Pro 6978 All-in-One Printer wifi gone Offline

[NAVEEDHASHMI]

Hi Guys,

I am experiencing the issue is my printer isn't connecting with wifi at all. I cannot see the setup menu on my printer screen.
I can't even find it on my MacBook. WIFI is on and streaming fit but the printer is lost. Need help.

Thank you in advance.

[TEJ1602]

@NAVEEDHASHMI, Welcome to HP Support Community!

To be able to assist you better, I would like to know the following:

1) Is the wireless light on your printer blinking or stable?

2) What is make and model of your router?

To connect the printer to your network, you can try the following steps:

Use the Wireless Setup Wizard to establish a wireless connection between your printer and network.

1. From the home screen of your printer control panel, touch the Wireless icon .

2. Touch the Setup icon .

3. touch Wireless Settings, and then touch Wireless Setup Wizard.

   The printer searches for available networks.

4. Touch the name of your wireless network.

5. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

6. Type your network security password (WEP or WPA key), and then touch Done.

   If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.

   Once the printer is connected, the blue Wireless light (or wireless icon on the menu) stops blinking and remains on.

Let me know the outcome.

Cheers 🙂

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