HP Officejet 3830 replacement black ink catridge is defecive

[meejl]

Instant ink cartridge is defective

[Nal_NR]

Hi @meejl,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

What is the exact issue? Are you getting any cartridge errors?

Kindly share the screenshot of the defective cartridge and the error message you are getting. 

In this scenario, I would need to know a few details regarding your Instant Ink account to help you get the ink cartridges sorted.

Since the instant ink account details are confidential, please send me the required information via private message.

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I hope this helps resolve this issue completely,

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