• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-07-2020 08:02 AM

HP Recommended
Product: Officejet Pro 6230
Operating System: macOS 10.13 High Sierra

Error message Unable to communicate with printer via WiFi. Will print using Ethernet cable only. Tried hard boot system, hard start printer, and deleting printer and reinstalling again. 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-07-2020 10:23 AM

HP Recommended

Hi,

Reset the wireless settings by holding both the wireless and cancel buttons for 3 seconds till the power light starts blinking, then restart the printer and make sure you can see an HP-Setup network in your wireless network's range, make sure your Mac is connected to your home network and follow HP Easy Start to connect the printer to the wireless network:


If you experience any further issues, ensure the latest software is installed by following HP Easy Start below:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-07-2020 10:23 AM

HP Recommended

Hi,

Reset the wireless settings by holding both the wireless and cancel buttons for 3 seconds till the power light starts blinking, then restart the printer and make sure you can see an HP-Setup network in your wireless network's range, make sure your Mac is connected to your home network and follow HP Easy Start to connect the printer to the wireless network:


If you experience any further issues, ensure the latest software is installed by following HP Easy Start below:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

Regards,
Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.