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ecstasy
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HP Photo Creations : Error number 12029

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HP Photo Creations
Microsoft Windows 7 (64-bit)

Dear team,

 

HP Photo Creation application doesn't start, always fails at the Flash start up with error number : 12029. i have currently tried full stack install (bundled) as well as latest version download from http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html?jumpi....

 

Error Description is  : There was a problem establishing a secure internet connection to the rocketlife server. error number : 12029.

HP Photo Creations Error number 12029.PNG

 

Kindly assist,

 

Sincerely,

Ecstasy

6 REPLIES 6
ecstasy
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HP Photo Creations Error 12029.PNG

RocketLife
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Hi Ecstasy.

 

HP retired the HP Photo Creations program on December 1, 2019. The software no longer runs. HP is soliciting ideas for future programs at https://www.surveymonkey.com/r/DPSWN6V. You can also contact HP Photo Creations customer support at www.hp.com/go/supportform.

 

Thank you,

RocketLife

RocketLife, developer of HP Photo Creations
ecstasy
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Hi RocketLife,

 

Many thanks for your valuable information.

 

I just have a question about why the notification isn't available in the download page ? Why the application download link still available/enabled though it is now retired and became obsolete ?.

 

Do you have an idea when this broken links and inactive links and content is removed from the site ?. I mean the clean up activity 

RocketLife
Level 9
1,067 1,062 62 268
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Hi Ecstasy.

 

Thanks for pointing out the obsolete download links. HP maintains that page. I'll send a note to our contacts there.

 

Happy printing,

RocketLife 

RocketLife, developer of HP Photo Creations
bencio
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When should we expect new HP Photo Creations, or similar software?

Thank you. 🤔

Turtle70
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There was a notice that showed the HP Photo Creations would be shutting down.  It would not be accessible after November 2019.  No matter what its gone!

 

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation