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- HP Photo Creations : Error number 12029

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01-05-2020 06:49 AM - edited 01-05-2020 06:56 AM
Dear team,
HP Photo Creation application doesn't start, always fails at the Flash start up with error number : 12029. i have currently tried full stack install (bundled) as well as latest version download from http://www.hp.com/global/us/en/consumer/digital_photography/free/software/photo-creations.html?jumpi....
Error Description is : There was a problem establishing a secure internet connection to the rocketlife server. error number : 12029.
Kindly assist,
Sincerely,
Ecstasy
01-05-2020 12:23 PM - edited 01-14-2020 11:36 AM
Hi Ecstasy.
HP retired the HP Photo Creations program on December 1, 2019. The software no longer runs. HP is soliciting ideas for future programs at https://www.surveymonkey.com/r/DPSWN6V. You can also contact HP Photo Creations customer support at www.hp.com/go/supportform.
Thank you,
RocketLife
01-08-2020 01:48 AM
Hi RocketLife,
Many thanks for your valuable information.
I just have a question about why the notification isn't available in the download page ? Why the application download link still available/enabled though it is now retired and became obsolete ?.
Do you have an idea when this broken links and inactive links and content is removed from the site ?. I mean the clean up activity
01-08-2020 11:23 AM
Hi Ecstasy.
Thanks for pointing out the obsolete download links. HP maintains that page. I'll send a note to our contacts there.
Happy printing,
RocketLife